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What is Phishing?


Phishing perpetrators use email messages that appear to come from a legitimate company such as Best Buy, eBay, PayPal, or your financial institution; sometimes they will even appear to have come from an educational institution (e.g., , ). The email will ask you to go to a web page to "update" or "verify" your information.

Sometimes these messages will inform you that your account will be deleted if you do not do this, or they claim that you placed an order or made a charge to your account. By going to the links provided or filling out the form in these email messages, you provide the fraudulent party with your personal and financial information.

Whenever you are asked to provide personal or financial information through email or a web form, verify that the source is real by going separately to that organization's web page (do not use the link provided in the email message) and forward a copy of the email message you received to the contact email address you find on the company's web page. Ask the company to verify that the information in the message is legitimate.

Remember, the TFCU will never solicit e-mails requesting your credit union username, password, PIN number, or other personal identity information.

For more information about common ways identity theft can happen, visit

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